For industrial software operations & technical support teams where decisions slow down waiting for expert attention.
Your senior experts have a solution reuse problem, not a workload problem.
Every complex case they solve lives in their head, in a closed ticket, or in a Slack thread no one reads again.
Most time isn’t spent solving problems.
It’s spent rebuilding the context to solve them, again.
That cost is invisible.
And it’s why the same handful of people end up carrying everything.
Arti prepares the decision before the human gets involved.
When a request comes in, Arti doesn’t just route it.
It reconstructs the situation:
Experts receive prepared cases, not puzzles.
The result:
A decision-ready case, not a vague request.
So instead of:
“I need to ask someone”
Your team sees:
“Here is the situation. Here are the options. Act.”
Why what you’ve already tried hasn’t worked.
Most tools fail because they ignore these three gaps in operational knowledge:
You didn’t buy the wrong tool.
You bought the right tool for the wrong problem.
Arti builds the context. Your team makes the decision.
Arti connects CRM, documentation, and historical cases, mines the patterns, structures the context, and delivers a reasoned picture of what’s actually happening and why.
Not a search tool. Not a dashboard.
A system that prepares work so humans can act immediately.
Works inside the tools you already use: Slack · Teams · Jira · Service systems
No new interface. No behavior change required.
Watch Arti reason across multiple sources and surface a traceable answer, inside a Messenger, in under 60 seconds.
No desk. No complex prompts. No switching tools.
Just the full picture, built from scattered sources, ready to act on.
Backed By
Proven in Production
Measurable outcomes from real deployments in manufacturing, automation, and software environments.
65% Faster Inquiry Resolution
Scaling Service Capacity for a Global Modular Hardware Manufacturer
Onboarding Cut from 24 → 6 Months
AI-Driven Knowledge Refinement for a Software Provider
200 Hidden Workflows — The Map Beneath the Map
200k Jira Tickets Exposed Invisible Operations for Machinery Manufacturer
What Our Customers Discovered in Their Friction Audit
We thought our bottleneck was process complexity — turns out one engineer was resolving 88% of all module issues. The audit exposed a single-point-of-failure risk we didn’t see.
Our request labels were chaos — dozens of inconsistent components and tags. Artiquare helped us rebuild a clean taxonomy, which now drives smarter routing, clearer ownership, and faster onboarding.
Arti surfaced recurring SAP export errors tied to a misconfigured integration. Fixing that single root cause eliminated hundreds of monthly incidents.
We went from 85% dark data to 72% structured coverage in 2 weeks. It’s now powering automated routing, smarter onboarding, and freeing up experts to focus on solving — not sorting — problems.
Your service operation becomes a product signal engine.
Recurring incidents, workarounds, and escalations reveal what customers actually struggle with, not what surveys say.
Arti surfaces patterns early, before they become churn, outages, or roadmap surprises.
Find out where work is stalling, and what it’s costing you.
The Friction Audit is a 2-week diagnostic:
✔ Identify bottlenecks and hidden work
✔ Quantify delays and expert dependency
✔ Reveal repetitive issues that can be automated
✔ Deliver actionable findings
Most teams discover issues they didn’t know existed.