85% automated routing. Onboarding cut from 24 to 6 months. 65% faster inquiry resolution.
See how industrial leaders use AI Knowledge Automation to eliminate friction and scale smarter.
All Powered by The Knowledge Refinery
Every deployment starts with Jira/Confluence and scales through The Knowledge Refinery — the system turning operational chaos into structured intelligence.
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The Refinery surfaced recurring SAP export errors tied to a misconfigured integration. Fixing that single root cause eliminated hundreds of monthly incidents.
Our request labels were chaos — dozens of inconsistent components and tags. Artiquare helped us rebuild a clean taxonomy, which now drives smarter routing, clearer ownership, and faster onboarding.
We went from 85% dark data to 72% structured coverage in 2 weeks. It’s now powering automated routing, smarter onboarding, and freeing up experts to focus on solving — not sorting — problems.
We thought our bottleneck was process complexity — turns out one engineer was resolving 88% of all module issues. The audit exposed a single-point-of-failure risk we didn’t see.
